Thanks for your interest in TurboHome!
Testimonials
- "I sent 8 offers in 30 minutes. I'd never be this efficient with a traditional agent."- Real Estate Professional
- "I saved $27,690 on my house purchase with Turbo Home."- Homeowner
Updated 2.8.23
Your privacy is important to us. This Privacy Policy (this “Policy”) applies to services provided by (BuildCasa Inc.) (“we,” “us,” “our”, ), as well as our affiliates and subsidiaries, and to our website (the “Site”), mobile app and/or other platform(s) (collectively, the “Services”) and explains what information we collect from users or visitors of our Services (each, a “user,” “you” or “your”), including information that may be used to personally identify you (“Personal Information”), and how we use it. We encourage you to read the details below. This Policy applies to any user of our Services. We will be the controller of your persona data provided to, collected by or for or processed in connection with our Services.
We reserve the right to change this Policy at any time. We will notify you of material changes to this Policy by sending notice to the primary email address specified in your account or by a prominent notice on our website. Changes and clarifications will take effect immediately. You should periodically check our website, including the page on which this Policy is located, for updates. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Policy means that the collection, use and/or sharing of your Personal Information is subject to the updated Policy.
We collect information that you knowingly give us when you create an account, contact us or otherwise access or use our Services. This may include:
We automatically or passively collect information when you access or use our Services. This may include:
We use the information we collect to:
We do not rent, sell or share your Personal Information with third parties except with your consent or as necessary to complete any transaction or provide any service you have requested or authorized in this Policy.
In connection with the Services, we may provide your Personal Information to the following third parties:
We may also transfer your Personal Information to a third party as a result of a merger, acquisition, reorganization or similar transaction; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of the Services; and/or to protect our rights or property. In any such event, and to the extent legally permitted, we will notify you and, if there are material changes in relation to the processing of your Personal Information, give you an opportunity to consent to such changes. Any third party with whom we share your data with will be required to provide the same or equal protection of such data as stated in this Policy.
The manner in which partners, service providers and payment processors use, store and/or disclose your information is governed by the policies of such parties, and we shall have no liability or responsibility for the privacy practices or other actions of any such parties. Generally, you can easily recognize when one of our partners is associated with a service. However, certain parties may provide services anonymously, and, in this case, we will only share information that is directly related to the applicable service(s).
We will also share Personal Information with third-party companies, organizations or individuals if we have a good faith belief that access, use, preservation or disclosure of your Personal Information is reasonably necessary to detect or protect against fraud or security issues, enforce our terms of use, meet any enforceable government request, defend against legal claims or protect against harm our legal rights or safety. This may include the incorporation of your Personal Information into databases maintained to validate information for identity verification, including verification for anti-money laundering and “Know Your Customer” protocols.
A “cookie” is a small file placed on your hard drive by a web page. We, or third parties we do business with, may use cookies to help us analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness; and promote trust and safety. Cookies and pixel tags are commonly used at most major transactional websites in much the same way we use them in our Services.
Even if you are only browsing the Services, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of accessing the Services) is automatically collected. This information will be collected every time you access the Services and will be used for the purposes outlined in this Policy.
You can prevent or limit the usage of cookies collected from your device. An easy way of doing this is to change the settings in your browser. If you do so: (a) your use of the Services may be adversely affected (and possibly entirely prevented); (b) your experience of our website and other websites that use cookies to enhance or personalize your experience may be adversely affected; and (c) you may not be presented with advertising that reflects the way that you use our website and other websites. You find out how to make these changes to your browser at this site: https://www.allaboutcookies.org/manage-cookies/. Unless you have adjusted your browser settings to refuse cookies, our system will send cookies as soon as you access our Services. By using the Services, you consent to this use.
Web beacons, also known as pixel tags, may be used to track the traffic patterns of users from one page to another in order to maximize web traffic flow. Our third-party advertising service providers may also use web beacons to recognize you when you visit the Site or access the Services and to help determine how you found the Services. If you would like more information about this and to know your choices about not having this information used by these companies, please visit: the Digital Advertising Alliance's website, https://youradchoices.com/, or the Network Advertising Initiative's website, https://optout.networkadvertising.org/?c=1.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser, including by signing off after you have finished accessing your account.
We are committed to safeguarding the confidentiality of your information but cannot guarantee the security of your information. We provide physical, electronic and procedural safeguards to protect information we process and maintain. For example, we (a) encrypt any information we store, (b) transmit information via https and (c) limit access to this information to (i) authorized employees and contractors who need to know that information in order to operate, develop and/or improve the Services and (ii) third parties that must receive that information in order to facilitate provision of the Services. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches. Unauthorized entry or use, hardware or software failure and/or other factors may compromise the security of user information at any time. If you believe your information may not be secure for any reason, please contact us immediately at hello@buildcasa.com
You have several choices regarding the use of Personal Information on the Services.
All users may review, update, correct or delete the Personal Information furnished by a user by contacting us at hello@buildcasa.com or, in certain cases, by accessing your user account. For your protection, we may only share and update the Personal Information associated with the specific email address that you use to send us your request, and we may need to verify your identity before doing so. We will try to comply with such requests in a reasonably timely manner. If you completely and permanently delete all of your Personal Information, then your user account will be deactivated. If you wish to cancel your account, you may do so by emailing us at hello@buildcasa.com and any Personal Information associated with your account will be deleted as soon as is reasonably practical or as required by applicable law, subject to our data retention policy.
We retain information we receive for as long as you use the Services or as necessary to fulfill the purposes for which it was collected, provide our Services, resolve disputes, establish legal defenses, enforce our agreements and comply with applicable laws. We may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations or otherwise as required by law. We may retain an archived copy of your records as required by law or for legitimate business purposes.
You can ask us for a copy of your Personal Information, including a copy in machine readable form, by emailing us at hello@buildcasa.com
We may use some of the information we collect for marketing purposes, including to send you promotional communications about new features, products, events or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt-out instructions, such as clicking “Unsubscribe” (or similar opt-out language), in those communications. You can also contact us at hello@buildcasa.com to opt out. Despite your indicated email preferences, we may send you service-related communications, including notices of any updates to our terms of service or this Policy.
We may use some of the information we collect to send you promotional SMS messages about new features, products, events, or other opportunities. If you wish to stop receiving these SMS messages, you can opt out by following the instructions provided in the message, such as replying “STOP” or other opt-out instructions. You can also contact us at hello@buildcasa.com to opt out. Please note that even if you opt out of promotional SMS communications, we may still send you service-related messages, such as updates to our terms of service or this Policy.
We may provide links to third-party websites. We have no control over these websites, and they are subject to their own terms of use and privacy policies. As such, we do not endorse and are not responsible for the availability of, or for any content, advertising, products or other materials on or available from, these third-party websites. By using the Services, you agree that we will not be liable for any damage or loss caused by your use of or reliance on any content, advertising, products or other materials on or available from these third-party websites.
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to websites and other online services you visit. We do not alter our practices when we receive a Do Not Track signal from your browser because we do not track our visitors to provide targeted advertising. To find out more about Do Not Track, please visit https://allaboutdnt.com/.
If you access our Services from a mobile device, we may collect mobile advertising identifiers to provide certain Services. Users may be able to opt out of interest-based advertisements through the most recent applicable settings features of their mobile devices. These opportunities are subject to the offerings made available by the third-party operating system providers and subject to their privacy policies, and not any offerings by or the privacy policy of the Company.
Please note, however, that opting out of mobile advertising identifier collection may prevent certain Services from functioning properly.
We do not share personal data with third parties for their direct marketing purposes without your consent.
BuildCasa is based in the United States. The Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
We do not use the Services to knowingly solicit data from, or market to, children under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at hello@buildcasa.com We will delete such information from our files within a reasonable time.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with which the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. To access this information, please contact us by email at hello@buildcasa.com
If you have any questions about this Policy, your Personal Information, or the Services, you can contact us at hello@buildcasa.com