Glossary

NOI

What does “NOI” mean in real estate?

One-line definition for quick readers (Featured-snippet friendly)

NOI (Net Operating Income) = Gross operating income from a property minus all operating expenses; it measures a property’s earnings before financing, taxes, depreciation and capital expenditures.

Why NOI matters to investors, lenders, and agents (who uses it and why)

Investors use NOI to compare properties on operating performance regardless of capital structure. Lenders use NOI to underwrite loans (for metrics like DSCR) and size debt. Brokers and appraisers rely on NOI to estimate value via the cap rate. NOI is the standardized baseline that isolates property-level cash flow from financing, accounting and one-time items.

The NOI formula — a simple breakdown

NOI formula (Rental income + other operating income − operating expenses)

At its core: Total rental and ancillary income (adjusted for vacancy) + other operating income − recurring operating expenses = NOI.

Quick example formula shown as math (for snippet: “NOI = …”)

NOI = Gross Potential Rent + Other Operating Income − Vacancy Allowance − Operating Expenses

What income belongs in NOI (Included items)

Gross potential rental income — how to treat leases and escalations

Start with gross potential rent (what all units would produce at full occupancy). For trailing NOI use collected/actual rents. For pro forma/stabilized NOI include contractual lease escalations and market rent bumps, but show assumptions clearly. Never include rent credits or concessions as positive income—treat concessions as a reduction to effective rent.

Other operating income: parking, laundry, vending, fees, reimbursements

Include ancillary revenue that is recurring and tied to operations: parking, laundry, storage, pet fees, vending, late fees, utility reimbursements (if billed through) and amenity charges. Exclude owner distributions or non-operating transfers.

Vacancy and credit loss: how to apply a vacancy allowance (stabilized vs trailing)

Apply a vacancy & credit loss allowance to convert potential rent to effective rent. Trailing NOI typically uses historical vacancy (TTM actuals). Stabilized NOI uses market assumptions (e.g., 5–7% vacancy for multifamily) or a projected stabilized occupancy after lease-up.

What is excluded from NOI (Clear exclusions)

Mortgage payments / debt service — why they’re excluded

Debt service (principal and interest) is related to capital structure and lender decisions, not property operations—so it’s excluded from NOI to allow apples-to-apples comparisons across buyers with different financing.

Depreciation, amortization and income taxes (accounting vs cash)

Accounting non-cash items such as depreciation and amortization and owner-level income taxes are excluded because NOI measures operational cash performance, not taxable or GAAP net income.

Capital expenditures (CapEx) — treatment and capitalization vs expense

Major improvements or replacements (roof, HVAC, elevators) are CapEx and normally excluded from NOI. Routine maintenance is an operating expense and included. Distinguish between a repair (expense) and a capital upgrade (capitalize and exclude from NOI or amortize via underwriting adjustments).

Non-operating and one-time items (sale proceeds, owner distributions, forgiveness)

Exclude one-time gains or losses (insurance proceeds from a sale, property sale profits, PPP loan forgiveness, owner equity transfers). If an insurance payout offsets a repair that’s recorded as an operating reimbursement, underwriters may adjust—treat one-offs carefully and disclose them.

Step-by-step: How to calculate NOI from property financials

Step 1 — collect rent roll, leases, and income statements

Gather the rent roll, lease abstracts (escalations, expirations), historical income statements, utility bills, tax bills, insurance, and the property management statements.

Step 2 — normalize income (vacancy, concessions)

Convert gross potential rent to effective rent by applying vacancy & credit loss and subtracting concessions. Add verified ancillary income and remove irregular or non-recurring receipts.

Step 3 — list and verify operating expenses (what to include)

Include property taxes, insurance, utilities (owner-paid), repairs & maintenance, landscaping, management fees, marketing, supplies, janitorial, and contract services. Verify owner-paid vs tenant-paid expenses, and remove any debt service, capex, or owner-level fees.

Step 4 — remove excluded items and compute NOI

Subtract total verified operating expenses from effective gross income. Check for accounting misclassifications (CapEx vs maintenance) and adjust. The remainder is NOI.

Quick checklist (download/printable reference)

Checklist highlights: rent roll & lease escalations, vacancy allowance, ancillary income items, property taxes, insurance, utilities, repairs, management fees, reserves for replacements (note separately), remove debt service and taxes. Save a copy of your verified expense backup.

Worked numeric examples (with vacancy, expenses, and adjustments)

Example A — Small multifamily (single-year trailing NOI)

12 units × $1,200/mo = $17,280/mo potential = $207,360/yr. Historical vacancy 4% = $8,294 → Effective rent = $199,066. Other income (parking & laundry) = $6,000. Gross operating income = $205,066. Operating expenses (taxes $18,000; insurance $4,000; utilities $6,000; repairs $12,000; management 6% of effective rent $11,944) = $51,944. NOI = $205,066 − $51,944 = $153,122.

Example B — Pro forma/stabilized NOI after leasing and rent bumps

Same property assumes full lease-up and 3% annual escalations: stabilized effective rent = $210,000; ancillary income = $7,500; operating expenses projected = $55,000. Stabilized NOI = $217,500 − $55,000 = $162,500 (used for valuation and underwriting of long-term performance).

Example C — How a one-time insurance payout should (or should not) affect NOI

If a $25,000 insurance payout covered a roof replacement and was booked as insurance proceeds, exclude it from NOI unless the accounting treated repairs as operating expense and the payout offset operating repairs that otherwise would recur. Lenders typically adjust NOI to remove one-time receipts.

Variations you’ll see in the market (definitions & when to use them)

Trailing NOI (TTM) — pros and cons

Trailing NOI uses actual results from the trailing twelve months. Pros: reflects real performance. Cons: may include temporary anomalies (large repairs, unusual vacancies).

Stabilized NOI — definition and common stabilization assumptions

Stabilized NOI projects performance once the property reaches a normalized occupancy and rental structure (often after lease-up). Assumptions include market rents, market vacancy rate, and stabilized expense levels.

Pro-forma NOI — aggressive vs conservative projections

Pro-forma NOI is forward-looking and can be aggressive (optimistic rent growth, low vacancy) or conservative (market rents, higher vacancy). Always document assumptions and show sensitivity analysis.

Adjusted NOI / Normalized NOI — common lender/appraiser adjustments

Adjusted or normalized NOI removes owner-specific anomalies, non-recurring items, or excessive owner benefits (below-market leases, related-party management fees). Lenders often apply standard adjustments to underwrite conservatively.

How investors use NOI to value a property

NOI + cap rate = property value (Value = NOI / cap rate) — worked example

Value = NOI / cap rate. Example: NOI $153,122 and market cap rate 6% → Value ≈ $2,552,033 (153,122 ÷ 0.06). Use local cap-rate comps by asset class to derive value ranges.

Market cap rate drivers and benchmarks by asset type

Cap rates depend on interest rates, market risk, location, tenant mix, lease term, and property condition. Multifamily often has lower cap rates than retail or industrial in the same market; always benchmark by submarket and asset class.

Using NOI to compare deals and set an offer price

Compare absolute NOI and NOI margin across comparable properties. Convert target purchase price into implied cap rate (NOI ÷ Price) to judge competitiveness. Consider required return and post-acquisition upside when setting offers.

How lenders and underwriters use NOI

Debt Service Coverage Ratio (DSCR) — NOI’s role in underwriting

DSCR = NOI / Debt Service. Lenders require a minimum DSCR (e.g., 1.2–1.35x) to ensure NOI covers annual debt payments. Underwriters use underwritten NOI (often lower than historical NOI) in this calculation.

Debt yield and loan sizing — quick explanation

Debt yield = NOI / Loan Amount. It’s a lender-centric metric showing return on the loan independent of interest rates. Higher debt yields imply more conservative lending.

Typical lender adjustments and what reduces underwritten NOI

Lenders may increase vacancy, disallow certain income items, reclassify CapEx as recurring expense, or add reserves for replacements—each reduces underwritten NOI and impacts loan sizing.

NOI vs related metrics — clear comparisons

NOI vs Cash Flow (after financing and debt service)

NOI measures property operating profitability pre-financing. Cash flow (owner cash flow) = NOI − debt service − capital reserves − owner-level taxes; it’s the actual cash available to equity holders.

NOI vs Net Income (GAAP) and taxable income

NOI excludes depreciation, amortization and income taxes. GAAP net income includes those accounting items. Taxable income follows tax rules (which may differ from GAAP); neither equals NOI.

NOI vs EBITDA and funds from operations (FFO) — when to use each

NOI is property-level; EBITDA is company-level operating earnings before interest, taxes, depreciation and amortization. FFO is used for REIT performance. Use NOI for individual property valuation and operations, EBITDA/FFO for corporate analyses.

Practical ways to improve NOI (operational levers)

Increase revenue: rent growth, ancillary income, lease upgrades

Raise rents on renewal, add or monetize amenities (parking, storage), implement utility billing programs, reduce concessions, and optimize lease terms to increase effective rent.

Reduce operating expenses: management efficiency, utility controls

Negotiate service contracts, improve vendor sourcing, reduce turnover and vacancy costs, implement energy-saving upgrades, and consider self-management if scale permits.

Strategic capital investments that increase NOI long-term (when CapEx is justified)

Invest in value-add CapEx (kitchen/bath upgrades, unit renovations, energy retrofits) when projected rent bumps and lower operating costs generate a payback that increases NOI and asset value—model ROI before committing.

Common pitfalls, red flags and normalization best practices

Overstated income (gross vs collected) and ignoring concessions

Watch for pro forma income that ignores concessions, uncollectible rents, or aggressive leased rates not supported by market comps.

Misclassifying CapEx as operating expense (or vice versa)

Some sellers push CapEx into operating expenses to reduce reported NOI or vice versa. Verify invoices, project scope, and accounting treatment.

One-off items and non-operating revenue distorting NOI

Remove one-time receipts (sale proceeds, insurance windfalls) and normalize expenses when calculating sustainable NOI.

Inconsistent vacancy assumptions across comparables

Use consistent vacancy and credit loss assumptions when comparing properties. Mixing stabilized assumptions with trailing results can mislead valuation and underwriting.

Tools, calculators and downloadable resources

Recommended NOI calculator (embed or link) and how to use it

Use an NOI calculator to input rent roll, vacancy %, ancillary income and operating expenses to produce trailing and pro forma NOI. When testing offers, run sensitivity cases for vacancy, expense inflation and rent growth.

Downloadable NOI calculation checklist (income & expense line items)

Keep a checklist that lists required documents: rent roll, lease abstracts, actual utility bills, tax bills, insurance invoices, repair logs, management contracts, and historical P&L statements.

Suggested templates: rent roll to NOI workbook (Excel/Google Sheets)

Create or use a template that converts unit rents and occupancy to effective gross income, adds ancillary items, applies vacancy, and subtracts categorized operating expenses to calculate NOI and produce sensitivity tables.

Frequently asked questions (quick answers for exam prep & meetings)

“Do I include [item X] in NOI?” — short yes/no list for common items

Included: property taxes (yes), insurance (yes), utilities paid by owner (yes), management fees (yes), routine repairs (yes), parking & laundry income (yes). Excluded: mortgage payments (no), income taxes (no), depreciation (no), CapEx (usually no), sale proceeds (no).

How often should NOI be updated? (reporting cadence)

Update NOI at least quarterly for active assets; use monthly monitoring for high-turnover or value-add projects. Update pro forma NOI when material changes (rent plan, major CapEx, or market shifts) occur.

What is a “good” NOI margin? (benchmarks by asset class)

NOI margin (NOI ÷ gross income) varies: multifamily often posts higher margins (30–60%) than retail or hospitality (where margins are tighter and operations more variable). Benchmarks are market- and asset-specific—compare with local comps.

Real World Application — a short fictional scenario that explains NOI

Scenario setup: Small 12-unit multifamily purchase (basic details)

Purchase target: 12-unit building. Unit average rent $1,200/mo. Projected ancillary income $600/mo. Expected historical vacancy 5%.

Walkthrough: compute gross income, apply vacancy, list operating expenses, calculate NOI

Potential rent = 12×1,200×12 = $172,800. Ancillary income = $7,200. Gross potential = $180,000. Vacancy 5% = $9,000 → Effective gross income = $171,000. Operating expenses (taxes $18,000; insurance $3,600; utilities $6,000; repairs $10,000; management 6% = $10,260; other $2,140) = $50,000. NOI = $171,000 − $50,000 = $121,000.

Decision points: how NOI informed offer price, lender DSCR, and value with cap rate

Using a 6% cap rate: value = $121,000 ÷ 0.06 = $2,016,667. If the buyer wants 65% LTV and lender requires 1.3x DSCR, compute maximum debt allowed: Debt Service = NOI ÷ 1.3 = $93,077 annual → with prevailing interest rate calculate loan sizing. If debt service implied loan exceeds 65% LTV, equity requirements change.

Lessons learned & practical takeaways from the scenario

NOI drives valuation and financing. Small changes in vacancy, expenses, or cap rate significantly affect price and loanability. Always validate income sources and expense classifications.

Conclusion and next steps (CTAs to engage readers)

Quick summary: takeaways every investor should remember

NOI measures property operating performance before financing and non-cash accounting items. Calculate NOI from effective gross income minus verified operating expenses, exclude debt and CapEx, and use NOI to value properties (via cap rate) and to underwrite loans (via DSCR and debt yield).

Call-to-action: use the NOI calculator, download the checklist, contact an advisor

Next steps: run your property through an NOI calculator, create a rent-roll-to-NOI workbook, or use a checklist to verify income and expense items before making valuation or financing decisions. For complex deals, consult a broker, appraiser or lender to validate assumptions and underwriting adjustments.

Written By:  
Michael McCleskey
Reviewed By: 
Kevin Kretzmer