TurboHome
Accessibility statement
Last updated October 30, 2026
We want everyone to be able to use turbohome.com to research homes, talk with an agent, and buy a home. That includes people who use screen readers, keyboard navigation, magnification, captions, or other assistive technology.
Our goal
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our target when we build and update pages. We keep working on the site to get closer to that standard.
Known limitations
Some parts of the site may not be fully accessible yet, often because the content comes from outside providers. Here is what we know about and what you can do instead.
Listing photos and descriptions
Listing details come from local listing services (MLS) and the agents who post them. Photos often don't have text descriptions.
Instead: Call us and an agent will describe the home and its photos.
Video and 3D tours
Some listing videos and virtual tours don't have captions or audio descriptions.
Instead: An agent can talk you through the home or set up an in-person tour.
Maps and neighborhood information
Maps can be hard to use with a keyboard or screen reader.
Instead: Ask us and we'll share the same location and neighborhood details by phone or email.
Booking a call online
Our online scheduling tool comes from an outside provider, and we can't fully control how it works.
Instead: Book a call or tour with us by phone or email instead.
PDFs and documents
Some disclosures and transaction documents are PDFs that may not work well with assistive technology.
Instead: We'll send documents in another format on request.
If you run into something not listed here, please tell us.
Help we can provide
Our team can help you with any step of buying a home. On request, we can:
- Describe listings and listing photos by phone
- Book tours and calls by phone or email
- Send documents in another format
Get help or send feedback
If you have trouble using any part of turbohome.com, contact us. Tell us the page and what happened. We aim to respond within 2 business days.
- Email: hello@turbohome.com
- Phone: (510) 391-5392 (Monday to Friday, 9 AM to 6 PM Pacific)